A hands-on guide to process modeling through real-world scenarios. Each chapter is a story - a company, a person, a problem that BPMN solves.
By the instructors of the #1 BPMN course on Udemy and Coursera (100k+ students).
11 chapters
Max is three weeks into his first job at MegaWorld Shoes. A customer wants a size 38 that isn't on the shelf. His manager is at lunch. All he has is a process diagram.
The pit crew has 7 seconds. Tires need changing, fuel needs topping up, and the engine needs checking — all at the same time. How do you model work that happens in parallel?
Builds on: The Shoe Shop
A cosmetics company is going digital. Customers can pick multiple treatments, and suppliers need to be coordinated. When one choice doesn't exclude another, you need a different kind of gateway.
Builds on: The Shoe Shop, The Race Track
Two modeling mistakes that break every beginner's process. One freezes the process forever. The other creates ghost tasks that shouldn't exist. Learn to spot them before they cost you.
Builds on: The Shoe Shop, The Race Track, Beauty Paradise
Building spacecraft requires precision timing. Some steps must finish within a deadline. Others only happen if a condition is met. When a task fails mid-execution, the process needs to react immediately.
Builds on: The Shoe Shop, The Race Track, Beauty Paradise
Your diagram has 47 tasks and nobody can read it. The labels are vague. The flow goes in circles. Here are the rules that separate readable process models from expensive wallpaper.
Builds on: The Shoe Shop
A visa application touches three departments, requires documents from the applicant, and has a sub-process that gets reused across five different visa types. Time to learn how processes nest inside processes.
Builds on: The Shoe Shop, The Race Track, Beauty Paradise, The Space Ship
A manufacturing company is hiring and producing samples. Some tasks are done by people in software, some by people with their hands, some by machines, some by scripts. BPMN has a task type for each.
Builds on: The Shoe Shop, The Travel Agency
A tofu company's sales process has a quality check that repeats until the batch passes. Some steps happen in any order. When processes loop and flex, you need markers that say so.
Builds on: The Travel Agency
At Nilla Care hospital, patient safety depends on rigorous control testing. When an inspection fails, it escalates. When a critical error occurs, the process must compensate for work already done.
Builds on: The Space Ship
An old-fashioned bank is building its first money transfer app. The process waits for external events — a confirmation, a timeout, a cancellation. Which one arrives first determines what happens next.
Builds on: Nilla Care