Terms of Use

Last updated November 8, 2026

1. Who we are and what these terms cover

ProcessCamp (https://www.processcamp.io) is operated by Crismo GmbH, Prenzlauer Allee 186, 10405 Berlin, Germany (‘we’, ‘us’). These terms apply to everything on the site: the courses, exercises, guides and tools, learning accounts and certificates, live sessions and community features, downloads, and the Course Book. Our Privacy Policy explains how we handle personal data.

2. Free learning content

Courses, exercises, guides and most downloads are free. You may use them for your own learning and in your own work, including inside your organisation. You may not republish, resell or offer them as your own course or product, in whole or in substantial part, without our written permission. Short quotes with a link to the source are welcome.

3. Learning accounts

You do not need an account to learn. With a free account your progress, saved lab work and certificates are kept across devices. Please give accurate details and keep your password to yourself; you are responsible for activity on your account. You can ask us to delete your account at any time at contact@processcamp.io. We may suspend accounts that break these terms.

4. Certificates

A certificate confirms that the named account completed a ProcessCamp course and passed its final check. It is a certificate of completion issued by us, not an accredited qualification. Each certificate has a public verification page. A certificate obtained by misrepresenting who completed the course may be revoked.

5. What you contribute

When you suggest a topic, vote, comment, or share a process challenge (including uploaded files), you confirm that you have the right to share it and that it does not contain confidential information of others or unlawful content. You grant us a non-exclusive, free licence to use it to run and present the Services, for example to discuss a challenge in a live session or show a topic to other members. Remove anything confidential before you share it. We may remove contributions that break these terms.

6. Acceptable use

7. The Course Book

The Course Book is a paid digital product. The price shown at checkout is final and includes any applicable VAT. Payment is processed by Stripe. After payment you receive access by email.

Right of withdrawal for consumers in the EU. As a consumer you normally have a 14-day right of withdrawal. For digital content that is not on a physical medium, this right ends once we start providing access, provided you expressly agreed to immediate access and confirmed that you lose your right of withdrawal by doing so. If access has not yet been provided, you can withdraw by writing to contact@processcamp.io.

8. Third-party tools and links

We link to and review third-party tools, and some pages link to Crismo, a product of the same company that runs ProcessCamp. We are not responsible for the content or terms of external sites. Tool information reflects our assessment at the time of writing; check current details with the vendor.

9. Availability and changes

We work to keep the site available and accurate, but we may change, add or remove content and features at any time, and we do not guarantee uninterrupted availability of the free Services.

10. Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slight negligence we are liable only for breach of an essential contractual obligation, limited to the damage typical and foreseeable for this kind of contract. Otherwise our liability is excluded. Our Disclaimer applies to the information on the site.

11. Changes to these terms

We may update these terms. The date at the top shows the current version. If a change materially affects account holders, we will tell you by email or on the site before it applies.

12. Law and contact

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this does not take away the protection of the mandatory laws of the country where you live. Questions: contact@processcamp.io.